Shipping & Returns
Terms and Conditions
We have made every effort to ensure that the colour reproduction and descriptions of our garments is accurate, but please be aware that very slight variations may occur due to the photographic processes sued.
We have tried to ensure that the online ordering process is as simple as possible. However should you have a query and wish to speak to us about an alternative order by telephone please call us on 01677 422232. Sadly we are unable to accept American Express cards but we accept all other major credit and debit cards.
Returns and Replacements
If for any reason you are not happy with your order you may return it within 7 days of receipt, providing that the item is unworn and in the original packaging. We will happily exchange the item or return the original cost onto the card used to purchase it. We cant refund postage charges on returns but we will send replacement items free of charge. In the unlikely event that an item is faulty the postage will be refunded. Please note that any item made to a customer’s own specifications may only be returned for alteration and not for a refund.
For your protection we recommend that you use a recorded delivery service.
Our returns address is:
Frimble, 33 North End, Bedale, North Yorkshire, DL8 1AF.